Just yesterday my customer encountered a problem where his computer wasn’t able to boot in Windows. It just got to the point where it loading Windows with the bar and then the screen is blank. However, there’s no problem in booting into Safe Mode. My guess is if you’re able to boot in Safe Mode but not in Windows, chances are the drivers might be corrupted. I uninstalled the display driver from Safe Mode. True enough, I am able to boot in to normal Windows but without display driver. So everything looks big with the 640 x 480 resolution.

Now I need to download the latest display driver to install on to the computer. I asked my customer whether he has any idea what video card is on his computer and he didn’t had a clue. I can use a CD or USB flash drive that contains utility that can automatically detect the video card on that computer. There’s another method on how you can manually detect what video card you have by using the built-in Windows debug tool.
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How To Identify Video Card (The Manual Way)

Originally from Raymond.CC Blog by Raymond

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